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Customer Services

12 Agu 2024
Ajaib
Seluruh Indonesia, .
remote fulltime / Minimal Magister
  • Provide exceptional customer service by addressing customer inquiries and resolving issues through various channels, including phone, email, and live chat.
  • Assist customers in navigating our platform, explaining product features, and troubleshooting technical difficulties.
  • Handle customer complaints and ensure timely resolution.
  • Work closely with internal teams to escalate and resolve complex customer issues.
  • Maintain accurate and detailed records of customer interactions and transactions.
  • Identify opportunities to improve customer satisfaction and provide feedback to internal teams for process enhancements.
  • Prior experience in customer service or similar role is preferred.
  • Excellent written and verbal communication skills in Bahasa Indonesia.
  • Problem-solving and multitasking abilities.
  • Empathy and patience in handling customer inquiries and complaints.
  • Ability to work in a fast-paced and dynamic environment.
  • Knowledge of financial products and services is a plus.
  • Willing to work contract-based (3 months)
  1. Untuk mendaftar, silakan klik tombol "Lamar Sekarang" yang berwarna merah.
  2. Jika belum masuk (login), harap masuk terlebih dahulu menggunakan akun Google Anda.
  3. Selanjutnya, kirimkan berkas lamaran yang berisi Curriculum Vitae (CV)/biodata dan portofolio (jika ada).
  4. Bagi Anda yang belum memiliki CV, kami menyediakan template yang dapat didownload.
  5. Tonton tutorial cara lamar kerja di youtube. Klik Disini