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Customer Services
12 Agu 2024
Ajaib
Seluruh Indonesia, .
remote fulltime / Minimal Magister
- Provide exceptional customer service by addressing customer inquiries and resolving issues through various channels, including phone, email, and live chat.
- Assist customers in navigating our platform, explaining product features, and troubleshooting technical difficulties.
- Handle customer complaints and ensure timely resolution.
- Work closely with internal teams to escalate and resolve complex customer issues.
- Maintain accurate and detailed records of customer interactions and transactions.
- Identify opportunities to improve customer satisfaction and provide feedback to internal teams for process enhancements.
- Prior experience in customer service or similar role is preferred.
- Excellent written and verbal communication skills in Bahasa Indonesia.
- Problem-solving and multitasking abilities.
- Empathy and patience in handling customer inquiries and complaints.
- Ability to work in a fast-paced and dynamic environment.
- Knowledge of financial products and services is a plus.
- Willing to work contract-based (3 months)
- Untuk mendaftar, silakan klik tombol "Lamar Sekarang" yang berwarna merah.
- Jika belum masuk (login), harap masuk terlebih dahulu menggunakan akun Google Anda.
- Selanjutnya, kirimkan berkas lamaran yang berisi Curriculum Vitae (CV)/biodata dan portofolio (jika ada).
- Bagi Anda yang belum memiliki CV, kami menyediakan template yang dapat didownload.
- Tonton tutorial cara lamar kerja di youtube. Klik Disini